Reduce
your Costs Our operators can save on phone charges by using Live Chat to
answer customer questions. Our solution provides low cost reliable operator
support.
Customers Prefer to interact via less
intimidating emails instead of using a
phone.
Help your Customers by answering pre-sale questions
and provide a better purchasing experience. Without live immediate assistance,
they might leave and never come back.
Cross Sell and Up-Sell Your
visitors may switch to your competitor if you do not have an on-line sales
person. It is like having an Internet store without a sales person. If your
visitor has a question, our operator could answer immediately and try to
push the sale, up-sell or offer a deal. We will
close the sale for you!
Reduce Shopping Cart Abandonment or customer defection by answering sales questions immediately.
Pay per Click Tool- Paid Search advertising costs are constantly increasing
A carefully chosen pay per click search engines, search terms, and bid positions strategy could provide quick traffic but other lower-cost alternatives must also be considered as part of a well-planned marketing strategy. Paid search advertising will continue to increase as the bidding war continues. Increase your ROI (return on investment) by using our live assistance to provide support to your website visitors. We monitor your visitors as they navigate through your website and send them an invitation to chat. Our live operators will help close the sale, cross sell and up sell.
Your visitors may switch to your competitor if you do not have an on-line sales
person. It is like having an Internet store without a sales person. If your
visitor has a question, with our service our operator could answer immediately and try to push the
sale or offer a deal. We will close the sale for you.
Instant Market
Research
Learn about your customers
by having a sales person in front of your
potential customer.
Use the tool on the left. If you are not sure what search keyword to use, try this tool on the left and enter a keyword It shows how many times that keyword was searched on last month
Our
Services
Our customer service operators can help
your customers by answering pre-sale questions and provide a better purchasing
experience, increasing shopping cart revenues using:
Live
Chat: our operators engage in real-time, text based web live
chat sessions with your customers.
Web
Push: our operators can ‘push’ a requested web page from your website to display in
your customer’s browser.
Contact
us now to find out how our instant
messaging software can help
turn your web visitors into satisfied
buyers!
